Privacy Policy for Basti Solar Solutions
At Basti Solar Solutions, accessible from solarpanelbasti.blogspot.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document contains types of information that is collected and recorded by Basti Solar Solutions and how we use it to provide you with seamless solar installation services.
Information We Collect
The personal information that you are asked to provide will be made clear to you at the point we ask you to provide it, particularly when using our Interactive Subsidy Calculator or Contact forms.
If you contact us directly via Phone or WhatsApp to request a free site survey, we may collect:
- Your full name and phone number
- Your property address (Tehsil/Block in Basti, Harraiya, Rudhauli, etc.) for site feasibility
- Photos of your roof and recent electricity bills to estimate load requirements
- Your Aadhaar/PAN details and electricity connection number only when explicitly authorized by you to process the PM Surya Ghar Muft Bijli Yojana subsidy and PVVNL net metering application.
How We Use Your Information
We use the information we collect strictly to fulfill our solar engineering services, including to:
- Provide accurate residential or commercial solar quotations
- Schedule physical site visits by our technical engineers
- Process government subsidy applications on the national portal on your behalf
- Coordinate with local PVVNL divisions for net meter testing and installation
- Communicate with you for post-installation AMC, cleaning schedules, and maintenance alerts
Log Files & Analytics
Basti Solar Solutions follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages. These are not linked to any information that is personally identifiable and are used solely to improve our website layout and calculator functionality.
Data Security
Your documents required for subsidy processing are handled with the utmost security. Once your subsidy is disbursed and the net metering is activated, we do not share your documentation with any third-party marketing agencies.
Consent
By using our website, interacting with our cost calculator, or messaging us on WhatsApp, you hereby consent to our Privacy Policy and agree to its terms.